Effective Date: September 11, 2026
At Nuvixo, we want the checkout process to be simple, secure, and convenient. This Payment Policy explains the payment methods we accept and how payments, orders, and refunds are handled.
Accepted Payment Methods
Nuvixo accepts the following payment options:
- Shop Pay
- Visa
- Mastercard
- American Express
- Diners Club
- Discover
- Apple Pay
- Google Pay
- PayPal Wallet
Payment at Checkout
Payment must be completed when you place your order. Please make sure your billing and payment information is accurate before submitting your purchase.
Once your payment has been successfully processed, you will receive an order confirmation with the details of your purchase.
Order Processing
After a successful payment, orders are generally processed within 1–3 business days. Once processed, standard delivery usually takes 3–7 business days.
We offer free standard shipping on all products, and a tracking number will be provided after your order has been shipped.
Payment Issues
If your payment is declined or does not go through, please check that your payment information is correct and that your payment provider has approved the transaction. You may also try another available payment method.
If you continue to experience a problem, please contact your bank, card provider, payment service, or our customer support team.
Refunds
When a refund is approved under our Return and Refund Policy, the refund will be sent to the original payment method used for the purchase.
Refunds are generally processed within 5–10 business days after approval. The time it takes for the funds to appear in your account may vary depending on your bank or payment provider.
Payment Security
Payments are handled through the applicable payment service providers. Nuvixo does not need to retain complete payment-card information for ordinary order processing.
Contact Us
If you have any questions about payment or an order, please contact us:
Nuvixo
Email: support@nuvixo.shop
Phone: +1 812-668-9856
Address: 5201 E US Highway 36, Avon, Indiana 46123, United States
Business Hours: 9:00 AM – 6:00 PM (Indiana Time, USA)